Follow these easy instructions! You can make your payment here using your desired checking account or most major credit cards. Make certain you have your customer number and the five-digit zip code from your invoice in order to log on. Please note: if the customer number on your invoice does not have a prefix of “US01,” you must enter “US01,”followed by your customer number, e.g., US01-12345. Our OpenText GXS Accounts Receivable Department can answer any of your questions. If you need help, please call them at 1-800-862-7128.
How do I make sure the proper Purchase Order number appears on my invoices?
Email firstname.lastname@example.org, call 1-800-245-5464 or fax your request to 1-301-340-4388
How do I update my address and/or company name?
Email email@example.com to obtain the appropriate change form
How do I contact the OpenText GXS Accounts Receivable Department?
Email AR_Team@gxs.com or call 1-800-862-7128
For all other billing inquiries
Email firstname.lastname@example.org or call 1-800-245-5464 and then follow the simple prompts